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Andica Payroll Software, Self Assessment Tax Returns Solutions & Care Homes Software from Andica Limited

FAQ's

Easy to use yet comprehensive business solutions

   

Frequently Asked Questions - Andica Self Assessment SA100



Which supplementary forms does the software support?

Andica Self Assessment Software supports SA100 and all its supplementary forms as listed on the Features list.


I want to file personal and Partnership business tax returns

Andica Self Assessment software (SA100) is for preparing, calculating and filing an Individual tax payer's returns. To complete and file Partnership business tax returns you should purchase Andica SA800 Partnership software.


Can tax returns be submitted online and is it secure?

Tax returns can be submitted online using the built-in File By Internet feature of the software. Data is stored on your computer and will be submitted securely to the HMRC systems when you run the File By Internet routine requiring you to use your Gateway ID and Password.

 


A message "Incorrect user name or password entered" appears when submitting online

A likely cause is that either one of the Unique Taxpayer Reference (UTR), Gateway User ID or Gateway Password has been entered incorrectly. Read full article...

 


HMRC Self Assessment Specials and Exclusions List

There are some issues with the HMRC systems due to which an Individual's Self Assessment Tax return may need a workaround to file the returns online. We have handled most of these within the software. Read full article...

 


How do I tick box 34 in SA108 Capital Gains?

Box 34 of SA108 Capital Gains 'Property and other assets and gains' will automatically be ticked based on your entries in 'Property and other assets and gains' details.

In the 'Property and other assets and gains' tab, 'Edit' the property entry, click ‘Next’ to navigate to the last screen and select the '…estimates or valuations…' tick box.

If you have a loss and want to tick the '…estimates or valuations…', the use the following

 


How do I tick box 34 in SA108 Capital Gains when I have a loss?

Where you have a loss in the ‘Gains or Loss’ field, subsequent fields for Capital Gains election and relief are disabled, this screen includes the 'estimates or valuations' field.

A workaround for this is to 'Edit' the entry so that (temporarily) you create a gain in 'Gain or loss' field, this will enable you to place a tick in the '…estimates or valuations…' field, click 'Finish' to save the wizard. Click 'Next' to the end to see if box 34 has a tick and click Finish at the end. Go back to 'Edit' the property details, now you can correct the value to show the correct amount in 'Gain or loss' field. Tick in the 'estimate' field and box 34 will be retained.

 


Technical Advice: MDAC error reported when installing the software?

Majority of MS Windows computer already have a latest version of MDAC (Microsoft Data Access Component) installed with Windows Automatic Updates. If during installation of the software on new computer or newer versions of Windows Operating systems, your computer does not already have a latest version of (MDAC) Andica software installation routine will attempt to install it for you.

If you get an error suggesting that a version of MDAC supplied with the installation (MDAC2.7Sp1 or MDAC2.8, etc) cannot be installed on this machine, you can download and install a latest version from Microsoft website:

http://www.microsoft.com/downloads/details.aspx?familyid=78CAC895-EFC2-4F8E-A9E0-3A1AFBD5922E&displaylang=en

Once you have installed MDAC on your computer, you can install the software.

 


"The specified XML cannot be pars" to type 'Integer' is not valid - How can I solve this error?

The 'meta' start tag on line 9 does not match the end tag of 'head'. Line 10, position 3. Conversion from string "The specified XML cannot be pars" to type 'Integer' is not valid. Root element is missing.

The message appears when HMRC server is responding to the submission attempt using incorrect format.

Close the submission process and attempt to resubmit the returns a few minutes later.

 


Technical Advice: MDAC error reported when installing the software?

Click here if you encounter the following error during installation: Microsoft Data Access Component MDAC 2.7 SP1 cannot be installed on this Machine.

 


Message box: “The requested operation cannot be performed on a file with a user-mapped section open” appears when using the software

Click here if you encounter the following error when using the software: The requested operation cannot be performed on a file with a user-mapped section open.

 


Technical Advice: Error 1310 Error writing to file: [filename.dll] Verify that you have access to that directory. .DLL file name may be random

Click here if you encounter the following error during installation: Error 1310 Error writing to file Verify that you have access to that directory.

 


Technical Advice: Error 1904 Module C:\Program Files\Common Files\Business Objects\2.7\bin\ExportModeller.dll failed to register

Click here if you encounter the following error during installation: Error 1904 Module C:\Program Files\Common Files\Business Objects\2.7\bin\ExportModeller.dll failed to register generated when attempting to install software.

 


Technical Advice: Error 1935 An error occurred during the installation of assembly component

Click here if you encounter the following error during installation: Error 1935 An error occurred during the installation of assembly component generated when attempting to install software.

 


Technical Advice: “Error reading set up initialisation file” generated when attempting to install from a download installation file

Click here if you encounter the following error during installation: Error reading set up initialisation file generated when attempting to install from a download installation file.


While submitting your SA100 returns, the HMRC (Government Gateway) is returning the following validation message:

Error Number: 6791
Error Location: /hd:GovTalkMessage[1]/hd:Body[1]/MTR:IRenvelope[1]/MTR:MTR[1]
Error Type: business
Read full article...


Andica Payroll Software and Self Assessment Tax Returns Solutions from Andica Limited
 

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