Error 1310 Error writing to file Verify that you have access to that directory
Symptoms:During the installation of Andica Software, Windows Installer encounters an error:
Error 1310 Error writing to file: [filename.dll] Verify that you have access to that directory. Giving a .DLL file name such as Crystal.Decision.ReportAppServer.CommonControl.dll. File name may be random
Causes and Solution:
The likely cause of this error are:
- Installation of the software giving access to Windows user who was logged on at the time on installation. Selecting 'Only for me' option instead of 'Anyone who uses this computer (All users)’. Hence the data is locked for that user. Please refer to the 'Installation' section of the user guide.
- Lack of Windows 'Administrator' privileges for your Windows Log on (user name)
Cancel the error message box and either click the back button to ensure that you have selected 'Anyone who uses this computer (All users)' option or cancel the installation process and amend your Windows User privileges to have ‘administrative’ rights.
Also, if you are trying to Run the software installation from the Web server, please do not do that. On the download page, once you have clicked on 'Save or Run', click 'Save' and save the software installation exe file in a convenient location on your hard drive. Then after downloading, you can 'Run' it.
If setup rolls back or closes, restart the Setup by running the installation EXE.
