"I am so pleased I bought both the SA1100[sic] and payroll software – they are a dream to use!"

"...thank you for your prompt response yesterday... Considering it was a Sunday evening this was greatly appreciated and will save my clients a partnership penalty of £200 all for the cost of 23.21..."

"Can I just say a very big "thank you" for making this process so much easier and less-frightening. I have a "form phobia", but you helped to allay some of my qualms. An excellent piece of softaware.
Many thanks"

Thank you for your assistance, your customer service is excellent and the out of hours service is way beyond my expectation.
Return submitted online at 23:48, following your activation email @ 23:25!
Fantastic.

"I'm impressed. I forgot to prepare my UK taxes until January 31st, and then scrambled.
Your software was a breeze to use, the way that you updated your website with the timing on activation codes was reassuring, and the actual filing was a piece of cake.
So long as I need to file UK taxes, I'll keep buying your software. Many thanks"

THANK YOU AND LOOKING AHEAD
"...We are really impressed with the Andica software - so easy once we knew what we were doing and your companies support has been excellent..."

"The product work really and my Partnership Tax return was filed with out any problems.
Excellent Product and excellent service."

I don't know much about Andica but as far as I'm concerned you are my new heros!! I know I left things too late and almost gave up on Friday night but your support has been excellent and I have today sent off my SA800. Thank you all

"I am pleased to say 'job done' - everything worked perfectly. Please accept my thanks for your help and prompt responses. It has been a real pleasure dealing with you and Andica. I appreciate your excellent customer service."

"I just want to say how impressed I am with the on-line filing product I bought yesterday. I am frankly astonished that, within two hours of first calling you, I was able to download the software, activate it and actually file a client's tax return. I am not the world's greatest computer expert and, after years of finding software difficult to install and use, this is a good experience!"

"Thank you very very very much. I am incredibly impressed with the promptness of your reply..."

"Thankyou so much... Hope you have a great 2010 and I will defintely use your soft wear next time and tell everyone how helpful you have been."

"Just a quick email to say that the SA100 software worked very well. The layout was very simple to follow and living in Italy I very much appreciated the fact that it contained the non residence pages that are not online at HMRC! Thanks again..."

"congratulation for the software. Very intuitive and easy to use...."

"Thank you for providing very efficient software for the submission of online Tax Returns..."

"just a short note to let you know that we have sucesfully instaleed [sic] the program. The program is a greatt [sic] program that is so simple to use. Many Thanks"

"I have just bought the SA800 partnership return package and have been impressed with simplicity..."

"I spoke to one of your colleagues yesterday about whether the SA100 software would allow on-line submission of 7 sa104f Partnership Pages on one sa100 Return (a function which HMRC online filing tool and NF's existing software supplier do not support). He was very helpful. I am pleased that I have purchased the software and can confirm the answer is YES (even running Windows on a Mac in emulation mode!)" (Click here for System Requirements)"

"Subject: Thanks and testimonial

Dear Sirs,

I am writing to hopefully provide you with not only a big “Thank you” but something you can use as a testimonial if you wish to inform potential customers of your service. You were so helpful to me through my crisis with the computer failure, that I had to take the time to tell you what a difference you made with your professionalism.

I first used Andica last year, and finding it so wonderfully straightforward, bought the 2009 version professional) as soon as it came out.

I had sever computer problems last week, resulting in my hard drive being completely wiped, along with all my information about clients, records, tax returns etc.

I made contact with Andica, who, by return of email immediately gave me instructions and a download file to restore the Andica program on my computer. This took minutes, not hours or days.

Then, they emailed me with instructions on how to get my data I had lost back in the system as well.

Not being very computer literate (!)I called up and asked for help.

Not only did [staff name removed] offer to explain over the phone what to do, he connected remotely to my pc, and took charge completely, operating my mouse and screen for me, doing what needed to be done, all the while explaining to me how and what he was doing. He made sure that I 100% understood everything and nothing was too much trouble and he did not make me feel “Silly” for not knowing how to do something.

I have to say it was software support second to none, that I have never come across before from companies that sell software.

Andica, thank you. Your staff are fantastic, genuinely interested in helping your clients when they need it, not just being on the end of the phone to take sales like some software companies I can think of. You certainly seem to have got it right.

The Andica software is a joy to use, easy as anything, and I can 100% recommend it to any other professionals who file numerous tax returns for Clients. This system will save you hours of work. It has been worth every penny it cost, which, compared to all the other HMRC approved software, is even a fraction of the cost of the others. I will never change my tax software.

NJ"

"I think your software is pretty good, I have used it for several years, and expect to continue to do so..."

"I bought the Self Assessment software from you in January. Its brilliant..."

"Dear Sirs

Thank you!

I have just had to use your software to file my father’s partnership tax return and I would like to complement you on the simplicity of the process. From the receipt of the activation code through to filing the albeit simple return & receiving confirmation of receipt took less than 1 hour – my thanks again! "

"Dear Sirs

Just to let you know my thoughts about your tax return software. Over the past couple of weeks I have purchased both the individual and partnership software and I found both so simple to use. It's taken alot of stress out of the job and I'll be using the software for all my clients next year.

Thanks so much"

"I would like to thank you for taking some of the stress out of filing the partnership returns for 2008.

As a small accountancy practice I was facing purchasing expensive software that may have required additional training expense, all of this cost for only a few client’s returns.

I was lucky to find your software on the HMRC website. Your software was by far the best option as I only purchased for the number of clients needing returns filed. Because the format followed the partnership returns themselves it was extremely easy to use.

Nice and logical, I will be purchasing again for 2009"

"Thanks for this help - I really like this software now I've got the hang of it! I look forward to using the 2009 version but well before January 2010!"

after requesting activation late in the evening and emailing the key at 4:00 a.m. "Good Morning

Many thanks for your prompt response. Your product is brilliant and has enabled me to file my return with hours to spare!!

Have a good weekend.

"Many thanks for the activation key and at 4.47 in the morning!
The software was easy to use and I didn't need to refer to the manual - just how software should be..."

"i have been very satisfied with your companys help and support and easy to use software and i will be up grading in future tax years"

"Many thanks... Its done the job and I'm well pleased!"

"Just a quick email to say how easy to use the Andica software was. Money well spent!"

"I would just like to thank you for your extra co-operation with regards to... your program was superb and I could file my tax immediately. Once again many thanks."

"Just to say thank you for your help with Partnership programme which has proved successful!"

"...I have pushed on with the form and it has, as you said, prepared the short form. The problem was that I just couldn't accept it was that easy!"

"...Many thanks for your much appreciated assistance."

"Thank u 4 replying so promptly... Will recommend u in future. What sort of programmers have hmrc got. Merchant bankers probably. When I get time i will tell them what i think of them. Probably that is why the country is in such a mess. Thanks once again."

"I am just writing to say that we have been very impressed with the ease of completion and operation of the software.

We also were impressed with the ease of finding the correct information we required when we viewed your website when we first investigated commercial software stated on HMRC website."

"You will be relived to hear that I have (at last) successfully submitted a tax return online! There should be no stopping me now. May I take this opportunity to thank you for your help and support and for maintaining calm in the face of my mounting hysteria . Please, allow me to sweep your floor with my eyelashes. Yours very gratefully, BW

"Thank you I found your system very easy to use."

"Thank you very much... worked like a dream."

"Excellent software by the way and very good value for money. Best"

"Thanks for your reply this evening...

I am happy to re-iterate that your programme was easy to follow and thanks again for your prompt replies especially at the weekend when most people are not available."

"Thank you SO much for your help. I have successfully submitted the return.

I would like to say how good the service you have provided has been - it really was excellent; you were responsive and extremely helpful.

Thank you again."

"Just a quick note to say thank you so much for your partnership tax return software.

I am over retirement age but still act as agent for a few clients. As the Revenue have now forced on-line submission on everyone I was dreading having to install operate and submit software I just found on the internet for my partnerships.

Yours has been so easy and linked into the Revenue site for submission with no problems.
Thank you again"

"Thank you for the prompt help. I was quite pleasantly suprised [sic] to receive replies so quickly and at such odd times ;) but it was much appreciated..." Customer email was received 19 Jan 2009 at 00:46 (past mid-night) and was replied 19 Jan 2009 01:06 a.m. (Click here for our normal working hours)

"Brilliant service thank you for your invaluable help with doing SA 800 !"

"...I have now completed the very easy steps in the software and just need the new government Gateway password to arrive for my partnership..."

"Thank you very much you are a star!!! You have saved the day!!"

2nd email "...worked splendidly and the return has gone through smoothly to the HMRC. Job done for 07/08 - almost looking forward to 08/09! Shall contact you in the Spring for new Systems Disc. Again, thank you for your guidance and interest..."

1st email "...your system for the tax year 07/08 does an excellent job. Very pleased..."

I appreciate the time and trouble you have taken today - excellent after-sales service!

..thanks for your courteous and very prompt reply... I think your product is excellent and unbelievable value for what it does. The service last year was also impeccable...

Thanks. I found the software really great.

Just a quick note to say how easy your software was to use and how helpful you and your colleagues have been with my queries!

many thanks, worked a treat.

Thanks excellent software.

Cheers! Let me say a sincere thanks to you and your colleagues for your efforts and support. I am impressed with your customer service and wish many other companies were so diligent.

Note: I used your software last year and was very impressed and because of this I returned this year. I have nothing but praise for the product and I have no hesitation on recommending it to others.

Having bought Andica...for a second year running...it took no more than 30 minutes to complete and 'test file': It does what it says on the tin: Congratulations.

I have found your software generally very useful. The only thing missing is the ability to file SA800 forms & I was wondering if you intend to incorporate this for 2006/07.

Nice product - thanks

I didn't have any problems using the software... apart from my failure... which you helped me with. I have previously used the Taxcalc software... I regularly had problems with bugs (which, after reading of problems with the new version, was the reason I decided to try something new).

I thought your support was very prompt, efficient and friendly. Indeed I was so surprised (and impressed) at your remarkably prompt response on a Saturday night that I have told several people. (I hope you pass on my comments to your superiors - if you have any.) ...I would buy software from your company again.

A million thanks to you all...

Your software worked a treat.

...I'm happy with this... Put me down for next year's software please.

Thanks very much... Great fast service!!

Sirs, I have just successfully used your software to file my 2004/05Self Assessment tax return. The software appears very good - easy to use - and you should be congratulated upon it.

Once again thank you for your product which has made life considerably easier for me – now all I have to do is pay the tax owed!

A quick note to say thank-you. Tried three packages as I knew I was due a refund. Yours was by far the easiest - have just received £...