SJA
of Carshalton, Surrey:
"I am pleased to say 'job done' - everything worked
perfectly. Please accept my thanks for your help and prompt
responses. It has been a real pleasure dealing with you and
Andica. I appreciate your excellent customer service." |
MJL
of York, North Yorkshire:
"I just want to say how impressed I am with the on-line
filing product I bought yesterday. I am frankly astonished that,
within two hours of first calling you, I was able to download
the software, activate it and actually file a client's tax
return. I am not the world's greatest computer expert and, after
years of finding software difficult to install and use, this is
a good experience!" |
DL
of Leeds:
"Thank you very very very much. I am incredibly impressed
with the promptness of your reply..." |
JK
of St Albans, Hertfordshire:
"Thankyou so much... Hope you have a great 2010 and I will
defintely use your soft wear next time and tell everyone how
helpful you have been." |
DT of
Perugia, Italy:
"Just a quick email to say that the SA100 software worked
very well. The layout was very simple to follow and living in
Italy I very much appreciated the fact that it contained the
non residence pages that
are not online at HMRC! Thanks again..." |
MT of
Cologno Monzese, Italy:
"congratulation for the software. Very intuitive and easy
to use...." |
Rev
GT of Norwich Norfolk:
"Thank you for providing very efficient software for the
submission of online Tax Returns..." |
AL
of Wolverhampton West Midlands:
"just a short note to let you know that we have sucesfully
instaleed [sic] the program.
The program is a greatt [sic] program that is so simple to use.
Many Thanks" |
MR of Alresford Hampshire:
"I have just bought the SA800 partnership return package and have been impressed with simplicity..." |
NF of London SW12:
"I spoke to one of your colleagues yesterday about whether the SA100 software would allow on-line submission of 7 sa104f Partnership Pages on one sa100 Return (a function which HMRC online filing tool and NF's existing software supplier do not support). He was very helpful. I am pleased that I have purchased the software and can confirm the answer is YES (even running Windows on a Mac in emulation mode!)" (Click here for System Requirements) |
NJ of Bridgend:
"Subject: Thanks and testimonial
Dear Sirs,
I am writing to hopefully provide you with not only a big “Thank
you” but something you can use as a testimonial if you wish to
inform potential customers of your service. You were so helpful
to me through my crisis with the computer failure, that I had to
take the time to tell you what a difference you made with your
professionalism.
I first used Andica last year, and finding it so wonderfully
straightforward, bought the 2009 version (professional) as soon
as it came out.
I had sever computer problems last week, resulting in my hard
drive being completely wiped, along with all my information
about clients, records, tax returns etc.
I made contact with Andica, who, by return of email immediately
gave me instructions and a download file to restore the Andica
program on my computer. This took minutes, not hours or days.
Then, they emailed me with instructions on how to get my data I
had lost back in the system as well.
Not being very computer literate (!)I called up and asked for
help.
Not only did [staff name removed] offer to explain over the
phone what to do, he connected remotely to my pc, and took
charge completely, operating my mouse and screen for me, doing
what needed to be done, all the while explaining to me how and
what he was doing. He made sure that I 100% understood
everything and nothing was too much trouble and he did not make
me feel “Silly” for not knowing how to do something.
I have to say it was software support second to none, that I
have never come across before from companies that sell software.
Andica, thank you. Your staff are fantastic, genuinely
interested in helping your clients when they need it, not just
being on the end of the phone to take sales like some software
companies I can think of. You certainly seem to have got it
right.
The Andica software is a joy to use, easy as anything, and I can
100% recommend it to any other professionals who file numerous
tax returns for Clients. This system will save you hours of
work. It has been worth every penny it cost, which, compared to
all the other HMRC approved software, is even a fraction of the
cost of the others. I will never change my tax software.
NJ" |
BMH
of Putney, London:
"I think your software is pretty good, I have used it for
several years, and expect to continue to do so..." |
EG
of Oldham, Lancashire:
"I bought the
Self Assessment software from you in January.
Its brilliant..." |
DR
of Wellingborough, Northamptonshire:
"Dear Sirs
Thank you!
I have just had to use your software to file my father’s
partnership tax return and I would like to complement you on the
simplicity of the process. From the receipt of the activation
code through to filing the albeit simple return & receiving
confirmation of receipt took less than 1 hour – my thanks again!
"
|
LMS of Carnforth, Lancashire:
"Dear Sirs
Just to let you know my thoughts about your
tax return software.
Over the past couple of weeks I have purchased both the
individual and partnership software and I found both so simple
to use. It's taken alot of stress out of the job and I'll be
using the software for all my clients next year.
Thanks so much"
|
HMP of Waterlooville:
"I would like to thank you for taking some of the stress out of
filing the partnership returns for 2008.
As a small accountancy practice I was facing purchasing
expensive software that may have required additional training
expense, all of this cost for only a few client’s returns.
I was lucky to find your software on the HMRC website. Your
software was by far the best option as I only purchased for the
number of clients needing returns filed. Because the format
followed the partnership returns themselves it was extremely
easy to use.
Nice and logical, I will be purchasing again for 2009" |
HMP
of Waterlooville (Using Andica SA800):
"Thanks for this help - I really like this software now I've got
the hang of it! I look forward to using the 2009 version but
well before January 2010!" |
EGJ
of Colwyn Bay (Using Andica SA800):
after requesting activation late in the evening and emailing the
key at 4:00 a.m. "Good Morning
Many thanks for your prompt response. Your product is brilliant
and has enabled me to file my return with hours to spare!!
Have a good weekend. |
CCS
of Plymouth (Using Andica SA800):
"Many thanks for the activation key and at 4.47 in the morning!
The software was easy to use and I didn't need to refer to the
manual - just how software should be..." |
JJC
of Rotherham (Using Andica SA800):
"i have been very satisfied with your companys help and support
and easy to use software and i will be up grading in future tax
years" |
MJ
(Using Andica SA800):
"Many thanks... Its done the job and I'm well pleased!" |
Rev
DW of Telford (Using Andica SA100):
"Just a quick email to say how easy to use the
Andica software
was. Money well spent!" |
JP
of Ilkley (Using Andica SA800):
"I would just like to thank you for your extra co-operation with
regards to... your program was superb and I could file my tax
immediately. Once again many thanks." |
VRA
of Glastonbury:
"Just to say thank you for your help with
Partnership programme
which has proved successful!" |
MJH
of Margate (Using Andica SA800):
"...I have pushed on with the form and it has, as you said,
prepared the short form. The problem was that I just couldn't
accept it was that easy!" |
Rev
GH of Kent (Using Andica SA100):
"...Many thanks for your much appreciated assistance." |
DJB
of Eastbourne (Using Andica SA800):
"Thank u 4 replying so promptly... Will recommend u in future.
What sort of programmers have hmrc got. Merchant bankers
probably. When I get time i will tell them what i think of them.
Probably that is why the country is in such a mess. Thanks once
again." |
JE
of North Shields (Using Andica SA800):
"I am just writing to say that we have been very impressed with
the ease of completion and operation of the software.
We also were impressed with the ease of finding the correct
information we required when we viewed your website when we
first investigated commercial software stated on HMRC website." |
BW
of Halifax (Using Andica SA800):
"You will be relived to hear that I have (at last) successfully
submitted a tax return online! There should be no stopping me
now. May I take this opportunity to thank you for your help and
support and for maintaining calm in the face of my mounting
hysteria . Please, allow me to sweep your floor with my
eyelashes. Yours very gratefully, BW |
DM
of Market Rasen (Using Andica SA800):
"Thank you I found your system very easy to use." |
ML
of Lampeter (Using Andica SA800):
"Thank you very much... worked like a dream." |
MS
of Treviso, Italy (Using Andica SA100):
"Excellent software by the way and very good value for money.
Best" |
BC
of Cardiff (Using Andica SA800):
"Thanks for your reply this evening...
I am happy to re-iterate that your programme was easy to follow
and thanks again for your prompt replies especially at the
weekend when most people are not available." |
TR
of New York, USA (Using Andica SA100):
"Thank you SO much for your help. I have successfully submitted
the return.
I would like to say how good the service you have provided has
been - it really was excellent; you were responsive and
extremely helpful.
Thank you again." |
RAS
of Cornwall:
"Just a quick note to say thank you so much for your
partnership
tax return software.
I am over retirement age but still act as agent for a few
clients. As the Revenue have now forced on-line submission on
everyone I was dreading having to install operate and submit
software I just found on the internet for my partnerships.
Yours has been so easy and linked into the Revenue site for
submission with no problems.
Thank you again" |
PS
of Leeds (Using Andica SA800):
"Thank you for the prompt help. I was quite pleasantly
suprised [sic] to receive replies so quickly and at such odd times ;)
but it was much appreciated..." Customer email was received 19
Jan 2009 at 00:46 (past mid-night) and was replied 19 Jan 2009
01:06 a.m. (Click here
for our normal working hours) |
JES
of Spalding:
"Brilliant service thank you for your invaluable help with doing
SA 800 !" |
TR
of Wetherby:
"...I have now completed the very easy steps in the software and
just need the new
government Gateway password to arrive for my
partnership..." |
LD
of Bristol:
"Thank you very much you are a star!!! You have saved the day!!" |
HH
of Northampton:
2nd email "...worked splendidly and the return has gone through
smoothly to the HMRC. Job done for 07/08 - almost looking
forward to 08/09! Shall contact you in the Spring for new
Systems Disc. Again, thank you for your guidance and
interest..." |
HH
of Northampton:
1st email "...your system for the tax year 07/08 does an
excellent job. Very pleased..." |
T R of Rye, East Sussex:
I appreciate the time and trouble you have taken today -
excellent after-sales service! |
S P
D of Tewkesbury, Gloucestershire
...thanks for your courteous and very prompt reply...
I think your product is excellent and unbelievable value for
what it does. The service last year was also impeccable... |
B S
of Le Valdecie, France
Thanks. I found the software really great. |
N A
of High Wycombe, Buckinghamshire
Just a quick note to say how easy your software was to use and
how helpful you and your colleagues have been with my queries! |
J E
S of South Kensington, London
many thanks, worked a treat. |
P K
of Cranleigh, Surrey
Thanks excellent software. |
A R B
of Livingston, West Lothian
Cheers! Let me say a sincere thanks to you and your colleagues
for your efforts and support. I am impressed with your customer
service and wish many other companies were so diligent.
Note: I used your software last year and was very impressed and
because of this I returned this year. I have nothing but praise
for the product and I have no hesitation on recommending it to
others. |
M T
of Wakefield, West Yorkshire
Having bought Andica...for a second year running...it took no
more than 30 minutes to complete and 'test file': It does what
it says on the tin: Congratulations. |
E B
of Bedford
I have found your software generally very useful. The only thing
missing is the ability to file
SA800 forms & I was wondering
if you intend to incorporate this for 2006/07. |
A W G
of London SW11
Nice product - thanks |
A D B
of Havant, Hampshire
I didn't have any problems using the software... apart from my
failure... which you helped me with. I have previously used the
Taxcalc software... I regularly had problems with bugs (which,
after reading of problems with the new version, was the reason I
decided to try something new).
I thought your support was very prompt, efficient and friendly.
Indeed I was so surprised (and impressed) at your remarkably
prompt response on a Saturday night that I have told several
people. (I hope you pass on my comments to your superiors - if
you have any.) ...I would buy software from your company again. |
E D
of Stanway, Colchester
A million thanks to you all... |
J G
of London N1
Your software worked a treat. |
B G
of St Neots, Cambridgeshire
...I'm happy with this... Put me down for next year's software
please. |
K C
of London W3
Thanks very much... Great fast service!! |
R K B
of Bushey, Hertfordshire:
Sirs, I have just successfully used your software to file my
2004/05 Self Assessment tax return. The software appears very
good - easy to use - and you should be congratulated upon it.
Once again thank you for your product which has made life
considerably easier for me – now all I have to do is pay the tax
owed! |
H K
of Beaconsfield:
A quick note to say thank-you. Tried three packages as I knew I
was due a refund. Yours was by far the easiest - have just
received £... |
