Andica Privacy Policy

Updated on: 24 May 2018

Andica Limited, our group and related companies ("Andica", "We", "Our", "Us") are committed to respecting your data privacy and protecting your personal information when you communicate (online or offline) with us through our various websites, email communications, offline software and online applications.

Personal information, as used in this Privacy Policy, relates to such types of information that can be used to personally identify you (or a person whose information you have provided). We aim to limit the level of personal information we collect and store to that which is reasonably necessary to provide you the relevant products and services.

We collect about you and any other party whose details you provide to us when you, store and use such personal information to the extent permissible under applicable law.

By using our websites, software, applications or by otherwise giving us your personal information you are accepting the practices described in this Privacy Notice. If you do not agree to this Privacy Policy, please do not use our websites, software or applications or give us any of your personal information.

This Privacy Policy sets out how, to the extent permissible under applicable law, we will collect information about you and any other party whose details you provide to us and how we use, disclose, share, retain, process and protect personal information that you provide us with when you use (or used) our websites and software or in any other way as described below.

This Privacy Policy applies to any website, application or service which references this Privacy Policy. Where you provide us with your personal information or your data, you agree that we may collect, use, disclose, share, retain and process such data.

What information we collect, how we collect it and how we use it:

Information is collected depending on how you communicate and interact with us (online, offline, emails, telephone, through our software and applications, etc.). Information we are collecting is the information you are giving us.
We may collect personal contact information in connection with a variety of activities, including general website registration, newsletter sign-up, website community features, online or offline purchases, customer enquiries, contests and other promotions, and consumer surveys.
We may keep a record of electronic message and communications you sent to our email addresses, sent through our websites, social media platforms, online forums, online chat services, filling in forms or other electronic messaging service.
We will collect information for routine business purposes in the process of providing you with the products, services and information you require. This may include information such as your Company's or business details (if applicable), your personal information including your name, mailing address, telephone numbers (work, home, mobile phone, etc.), and email addresses.
We will collect information on products, licenses and service you enquired about and/or products you purchase online or offline.
We will collect your information where you only partially complete and/or abandon any information inputted into our website, shopping cart orders and/or other online forms and may use this information to contact you to remind you to complete any outstanding information and/or for marketing purposes.
If you provide us with personal information or data for someone else, you are responsible for ensuring that you comply with any obligation and consent obligations under applicable data protection laws in relation to such disclosure. In so far as required by applicable data protection laws, you must ensure that you have provided the required notices and have obtained the individual's explicit consent to provide us with the information and that you explain to them how we collect, use, disclose and retain their personal information or direct them to read our Privacy Policy.
We will collect and store personal information that you give us about someone else, your associates, colleagues, recommendations, etc. that you provide in the course of business while dealing with us about our products, licenses and service. Subject to provision above.
In some cases, you may provide us with software data that contains personal information about someone else. We will tread such data with confidentiality. We will use that information for the purpose you have provided it for, to test, maintain, protect and improve any software, applications, products, services and provide information that you have requested from us.
Information you give us will be used for the purposes described in our Privacy Policy, which include providing you with products and services you have requested and enhancing your experience with us.
We will be transparent about the information we require in the process of conducting business with you and to provide you with the product and services.
Information will be used for our legitimate interests as described in our Privacy Policy, Cookies Policy, Terms and Conditions and Software Licence Agreements.
Information will be used for data processing, administration, data analysis, testing and direct marketing based on your explicit or implied consent.
We will use the information so that we can give you product updates and relevant offers.
We may request your participation in surveys. You have the right not to respond to these.
You can request to opt out of marketing information at any time if you don't want to receive such messages and we will stop sending them. We may occasionally send essential information relating to a product or service you have purchased to keep you informed about essential updates.
We will put in place measures to protect your information and keep it secure.
We will respect your data protection rights and aim to give you control over your own information.
We will record details of your visits to our websites as described in our Cookies Policy. This includes, but is not limited to, IP addresses, traffic data, location data, weblogs and other electronic communication data.

Transfers outside of the European Economic Area

The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area ("EEA"). Data and information may also be processed by our staff operating outside the EEA. Such staff maybe engaged in, among other things, testing software data, processing your orders, provide support services. By submitting your personal information and software data, you agree to this transfer, storing or processing.

All information you provide to us will be treated with confidentiality and stored on our systems. Unfortunately, the transmission of information via email and the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us by email or through our websites. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Unless as stated in the relevant Software Licence Agreement, data stored within the software installed on your computer (or device) is not automatically transferred to our online servers or systems. We do not have direct access to your systems or data held on it.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way.

We may use service providers based outside of the EEA to help us provide our website, applications and services to you (for example, hosting platform, payment gateway service providers, advertising and direct mailing service providers) and this means that we may transfer your information to service providers outside the EEA for the purpose of providing our applications, advertising and services to you.

You have the right to ask us not to process your personal data for marketing purposes. We will give you an option to opt-out or unsubscribe from our marketing emails and communication.

In the event of acquisition or takeover of a business or assets we may disclose your personal data to the prospective seller or buyer of such business or assets. In the event that our business or all of our assets are acquired by a third party purchaser, the personal data of our customers will be one of the transferred assets.

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property, or safety (or that of our customers and others). This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Any personal information in connection with this Privacy Policy is controlled by Andica Limited, which is considered the 'Data Controller' under European Union and UK data protection law. Our address is Data Protection Officer, Andica Limited, The Pines, High Wycombe, Buckinghamshire, HP11 1PW, United Kingdom.

We reserve the right to make any changes and corrections to this Privacy Policy at any time. Any changes will be posted in this Privacy Policy. Please refer to this page from time to time to review these and new additional information.